Responsible Gaming — Stay Safe at sixes
When gaming goes beyond the bounds of entertainment, it stops being a source of enjoyment. sixes believes every player's wellbeing and mental safety is the highest priority. On this page you will find how to set limits, what the warning signs are, and where to get help if you need it.
Why Responsibility Matters
Online betting and casino games are a form of entertainment — but they are only enjoyable when you stay in control. At sixes, we want every user to play with awareness, make decisions within their means, and never hesitate to ask for help if they run into trouble.
Our Terms and Conditions clearly state that no one under 18 may use this platform — but we have taken a stricter position: to open an account at sixes and take part in any form of betting or casino activity, you must be at least 21 years old. This requirement is not a formality — it is part of our genuine commitment.
Gambling addiction is a recognised mental health condition that develops gradually. At first it feels like everything is under control, but over time a tendency to chase losses or try to recover past losses through larger bets can take hold. This can have a serious impact on personal relationships, financial stability, and mental health. Our Privacy Policy explains how your account information is kept secure — but more importantly, we want you to keep yourself safe.
Our Commitment
sixes is committed to maintaining a safe environment at all times. We have proactively provided self-control tools for players and made it easy to access help when needed.
How to Set Your Limits
sixes offers several tools you can use to manage your own gaming. These tools can be activated from your account settings or by contacting our 24/7 live chat directly.
Daily and Weekly Deposit Limits
Set a cap on how much you can deposit per day or per week. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.
Daily Play Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, the session will end automatically. This is effective for reducing the tendency to spend too much time playing.
Temporarily Close Your Account
If you feel you need a break, you can temporarily close your account for 7 days, 1 month, or longer. During this time neither login nor deposit will be possible.
Close Your Account Permanently
If you decide you need to step away from gaming entirely, you can request permanent account closure. This decision cannot be reversed.
View Your History
You can view your full betting and transaction history from your account. Review it regularly to understand your patterns and stay informed.
Direct Support Team
To activate any of the tools above or to get guidance, contact us via live chat 24 hours a day, 7 days a week. Asking for help is a sign of strength, not weakness.
Recognising the Warning Signs
If you notice any of the following in yourself or someone you know, take it seriously:
- Continuously increasing bets after losses in an attempt to recover
- Being unable to stop playing, or feeling restless when you do
- Cutting back on food, sleep, or time with family in order to play
- Borrowing money to play or spending money needed for essential expenses
- Hiding your gaming activity from family or friends
- Becoming irritable or falling into low moods after losing
- Repeatedly deciding to stop playing but being unable to follow through
Habits for Safe Gaming
Responsible players follow a few simple habits that help keep gaming within the bounds of entertainment:
Set a budget beforehand
Before each session, decide how much you are willing to spend — and stick to that limit.
Accept losses as normal
Losing is a normal part of betting. Do not place larger bets to chase losses or to "win it back today".
Take regular breaks
Instead of playing for long stretches at a time, step away occasionally, take a walk, and focus on something else.
Do not play on impulse
Avoid playing when you are angry, upset, or stressed. Better decisions come when you have a clear head.
21+ Age Requirement and Minor Protection
sixes makes it clear — no one under 21 may open an account or take part in any betting activity on this platform. Age verification is a mandatory part of our registration process.
If there are children or teenagers in your household, make sure they cannot access your account. Keep your password private and always log out after each session.
Operating an account on behalf of a minor, or helping a minor to play, is strictly prohibited. If such an incident is detected, the account will be permanently closed. You can find more details about the age verification process in our FAQ.
Minimum Age for All Casino and Betting Activities
- Age verification is mandatory at registration
- Additional documents may be requested in cases of doubt
- Zero compromise on minor protection
How to Get Help
Get help before things get worse. You are not alone — the sixes support team, family, and professional counsellors are always there for you.
The Role of Family and Friends
If you notice signs of excessive gaming in someone close to you, talk to them directly and with empathy. Rather than placing blame, try to understand where the problem lies. Point them toward professional help and stay by their side.
Recovery from addiction is possible — but the support of family is essential. Do not leave anyone to face it alone.